Instructor-Led Training
The samples presented here demonstrate instructor-led training (ILT) materials for soft-skills training. This one-day classroom course includes use of video, large group discussion, small group activities, and practice sessions with coaching feedback providing managers an opportunity to demonstrate the ability to effectively raise employee performance through best practices of:
The target audience is managers, with an emphasis on first-time managers. Deliverables include a scripted instructor guide, PowerPoint presentation, and student guide. Effectiveness of the course is determined by level one data collected through Metrics that Matter.
- Setting strategic goals
- Determining ranges of optimal performance
- Using coaching skills to stay on course
- Measuring results
- Attributing results to performance of individuals and teams
The target audience is managers, with an emphasis on first-time managers. Deliverables include a scripted instructor guide, PowerPoint presentation, and student guide. Effectiveness of the course is determined by level one data collected through Metrics that Matter.
Instructor Guide
This Managing Performance instructor guide, published as a printable document, is fully scripted for delivering the entirety of this one-day course.
PowerPoint Presentation
These slides accompany the instructor guide for the Managing Performance course.